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Services Complete Design
Pricing you will see for each stationery product includes printing and compilation of your chosen item. Items will be delivered complete as seen in the items image.
You Design
If you would like to create an invitation design which is not seen on our website we would love to speak with you! We can come and meet with you, speak over the phone or through email communication and discuss your requirements. A quote will then be emailed to you within 48 hours. This service has an initial fee of $40 which includes 2 emailed pdf proofs. Any further consultations will be charged at $66 per hour and additional pdf proofs will be $9.95 each.
DIY
We do offer a complete DIY option for papers, card, envelopes, ribbons, glues and embellishments. These can be ordered and delivered for you to create your own stationery.
Design/Colour Variations
If you like a particular design but would like to change the colours or papers we can certainly arrange this for you. You are able to mix and match from all designs. As long as the papers and ribbons are in the same cost bracket there are no additional charges for this. We recommend a detailed quotation before ordering.
Delivery
Attache Designs will provide all our clients with a postage price on quotation or before shipping.
All postage fees are Australian Post prices.
Please visit our Postage page for further details.
Can’t see what you’re looking for?
Then let’s get together or organize a phone consultation to discuss your perfect wedding stationery!
Ordering Process
We highly recommend an in person consultation if you are a local client. We are happy to come and meet with you and your fiancé where we will bring samples and swatches for you to see firsthand. From here we can determine the best options for you and your wedding. This personalized service is something Attache Designs values highly as getting to know our clients is a top priority for us. If a personal consultation is not possible a phone appointment or email communication to discuss your personal requirements for your wedding stationery before ordering is advisable.
Ordering online:
- Select your stationery and place your order. Remember to order a few blank invitations for any guests missed on the original list and also for your memory box.
- A confirmation email will be sent to you within 24-48 hours including wording samples, font samples and an excel spreadsheet for your guests personal information.
- After you have emailed us your selected wording, layout, fonts and guest details you will receive an emailed PDF proof within 7 days for you to sign off. One change is included in the pricing, additional proofs will be charged at $15 each unless this is an error of Attache Designs where these will be provided free of charge.
- Once you have approved your design your order will be printed, compiled and mailed within 14 days.
Consultation Ordering:
- A complimentary consultation will assist you in selecting your perfect wedding stationery. Pricing will be available at your consultation unless any changes have been made to any designs. If so, a quotation will be emailed to you within 24-48 hours.
- Select your stationery, then determine items and quantities required. Remember to order a few blank invitations for any guests missed on the original list and also for your memory box.
- An email will be sent to you within 24-48 hours including wording samples, font samples and an excel spreadsheet for your guests personal information.
- After you have emailed us your selected wording, fonts and guest details you will receive an emailed PDF proof within 7 days for you to sign off. One change is included in the pricing, additional proofs will be charged at $15 each unless this is an error of Attache Designs where these will be provided free of charge.
- Once you have approved your design your order will be printed and compiled within 14 days.
- Before delivery or collection the final 50% balance of your order will be due. No orders will be sent or given for collection without being paid in full.
Attache Designs reserves the right to accept or decline orders at its discretion.
Proofs/Errors
All clients are held responsible for correcting errors and alterations prior to printing. Written confirmation via email is required before your stationery will be printed. Printing errors after sign off will be the responsibility of the client and any reprinting will be at your cost.
Samples
Samples are available at an additional $3 per item including postage. Samples will not be personalized.
Time Frames
Please allow approximately 2-3 weeks from when a deposit is received for most products. Some lace products may require 4-5 weeks due to ordering times. However, if you are working on a particular time frame please let us know and we will do our best to provide you with your order earlier. Attache Designs can not guarantee a 2-3 week delivery if guest information being supplied to us is held up on the clients behalf. We reserve the right to decline any orders which we believe are unable to be achieved by the clients deadline.
Stock Availability
Although every effort is made to ensure our stock levels are adequate there may be some cases in which supplies can be delayed. Under these circumstances the client will be notified as soon as we have been made aware of the situation and either an extension in delivery can be arranged or another product agreed upon. A full refund can be made if there are no suitable replacements.
Payment Terms
When purchasing your stationery online full payment is required via credit card. If ordering after a consultation we accept a 50% deposit and the remaining 50% before delivery. This can also be paid via direct debit. Any cancelled orders will have all monies paid forfeited by the client.
Wording
Attache Designs can supply you with wording samples or please feel free to write your own and email us with your requests. Font samples are also available.
Personalisation
Personalisation is included only where the product description states. Additional personalisation on other items is available and will be quoted upon request.
Refunds/Exchanges
Please choose carefully as we do not refund or exchange any products. If any faulty product or wrongly described product is received please contact us within 3 days of receiving your order. If the product is an error belonging to Attache Designs we will supply you with another item.
Design
We would be more than happy to sit with you to design and customize your own stationery collection for any handmade ranges. Samples will be charged accordingly.
A $40 design fee will be charged to any custom ranges for INK and INK PLUS collections. This includes the initial proof plus 1 set of changes. Additional changes/proofs will be charged at $9.95 each.
Product Colour Variations
Papers, card, ribbons and other products listed on our site can vary slightly in colours from dye lot to dye lot and or print runs. Although we try our best to maintain consistency throughout sometimes this slight variation is inevitable and is something that we can not control. Some products like flowers and feathers can also vary slightly is size. Please note colours on your pdf proof either viewed on screen or printed will also differ to printed products.
Envelopes
All Save the dates, Invitations, Reply Cards and Thank you’s are provided with a matching envelope. These envelopes will have the address details printed directly onto the envelope. We do not use labels like many other invitation companies do. Return to sender details are not included as standard but can be quoted upon request.
Pricing
All pricing is in Australian Dollars and includes GST. Attache Designs reserves the right to adjust pricing at their discretion without any prior notice.
Minimum Quantaties
All orders must comprise with a minimum of 20 per item.
If you have any other questions please do not hesitate to email us
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